Business VoIP

Time to replace your business phone system?

Whether you're on a traditional landline, an aging PBX, or just a pile of cell phones — there's a better, less expensive way. We shop hundreds of VoIP and UCaaS providers and find what fits your business, at no direct cost to you.

Why VoIP

Your landline is costing you more than you think

Traditional phone systems — landlines, PBX hardware, and legacy setups — are expensive to maintain, hard to scale, and increasingly unsupported. Business VoIP gives you everything your current system does, plus a lot more, at a fraction of the cost.

Lower Monthly Cost

Most businesses reduce their phone costs by 30–60% when switching from a traditional landline or PBX to a hosted VoIP system. No hardware to maintain, no per-line fees, no surprise charges.

Works on Any Device

Your business number rings on your desk phone, your laptop, and your mobile app simultaneously. Remote and hybrid teams get the same experience as in-office staff.

Features Your Team Will Use

Auto-attendant, voicemail to email, call recording, call forwarding, conference calling, and more — included as standard, not expensive add-ons.

Scales With Your Business

Add or remove users in minutes. Open a new location without an IT project. VoIP grows with you rather than requiring costly hardware upgrades.

Keep Your Numbers

Your existing business phone numbers come with you. Number porting is a standard part of the transition and we manage it to ensure zero disruption.

Built for Multi-Location

One system, one admin portal, one bill — across every office, clinic, or branch. Everyone stays connected under the same platform regardless of where they work.

VoIP vs UCaaS vs CCaaS

Which one does your business actually need?

The terminology can be confusing. Here's a plain-language breakdown — and why it matters less than finding the right solution for your situation.

VoIP

Internet-based phone calls

The foundation of modern business communications. If you want to replace your landline or cut your phone bill, this is where it starts. Best for small to mid-size businesses that primarily need reliable business phone service.

UCaaS

Phone + messaging + video + more

Unified Communications as a Service adds team messaging, video conferencing, and file sharing on top of VoIP — in a single platform. Best for businesses that want to consolidate multiple communication tools and support hybrid or remote teams.

CCaaS

Contact center in the cloud

Contact Center as a Service adds inbound call queuing, IVR, agent routing, and analytics on top of UCaaS. Best for businesses with dedicated customer service or sales teams that handle high call volumes.

Not sure which one fits? That's exactly what we help you figure out — at no cost. We assess your current setup, your team's workflows, and your budget, and then recommend the right level of solution.

How It Works

We do the shopping. You make one decision.

Going directly to a VoIP provider means talking to one salesperson with one product to sell. We evaluate dozens of providers simultaneously and present you with a clear recommendation — with better pricing than you'd get on your own.

Step 1

Current-state assessment

We review your current phone system, call volumes, number of users, locations, and any integrations you need — like CRM, EHR, or helpdesk software.

Step 2

Multi-provider evaluation

We identify the VoIP and UCaaS providers that fit your requirements and evaluate them side by side — features, pricing, reliability, and contract terms.

Step 3

Recommendation & negotiation

We present our recommendation with a clear rationale, then negotiate pricing and contract terms on your behalf — typically achieving better rates than going direct.

Step 4

Implementation & number porting

We coordinate the implementation and number porting process with the provider to ensure a smooth cutover with no disruption to your business.

Common Questions

VoIP questions we hear all the time

Business VoIP (Voice over Internet Protocol) is a phone system that makes and receives calls over the internet instead of traditional phone lines. It typically costs less than a landline, works on any device, and includes features like voicemail-to-email, auto-attendant, call forwarding, and mobile apps — making it ideal for businesses with remote workers, multiple locations, or anyone looking to modernize their communications.
Business VoIP typically costs between $20 and $50 per user per month depending on the provider and features included. Most businesses find that switching from a traditional landline or PBX to a hosted VoIP system reduces their monthly phone costs by 30 to 60 percent. TelosConnect compares pricing across multiple providers and negotiates better rates than most businesses obtain by going direct — at no cost to you.
Yes. In most cases, your existing business phone numbers can be ported to a new VoIP provider. The porting process typically takes 2 to 4 weeks and is managed by the new provider. TelosConnect coordinates this process as part of the implementation to ensure there is no disruption to your service during the transition.
A reliable VoIP call requires approximately 100 Kbps of bandwidth per concurrent call. For most businesses, a standard broadband connection is sufficient. However, if your business handles many simultaneous calls or also runs other bandwidth-intensive applications, a dedicated fiber connection or SD-WAN solution may be recommended to ensure call quality. TelosConnect evaluates your connectivity needs alongside your VoIP requirements to make sure both are properly sized.
VoIP is the technology that powers internet-based phone calls. UCaaS (Unified Communications as a Service) builds on VoIP to include team messaging, video conferencing, file sharing, and sometimes contact center capabilities in one platform. Many businesses start with a basic hosted VoIP phone system and upgrade to UCaaS as their needs grow. TelosConnect helps you evaluate both and find the right fit for where your business is today.
Get Started

Ready to replace your phone system?

Tell us a little about your current setup and what you're trying to solve. No commitment, no pressure — just a straight conversation about what's possible.

Stop overpaying for your phone system.

We'll find you a better solution — at no direct cost to you.